Frequently Asked Questions

How many people does the Dream Room hold?

The Dream Room can accommodate up to 150 people.  165 people if it is a cock tail setting (no tables & chairs)

Is alcohol allowed?

Alcohol is allowed, but a licensed bartender is recommended for larger events. The Dream Room DOES NOT supply alcohol.

Is parking available?

There is free parking available directly outside the venue.

Is smoking allowed?

Unfortunately, the Dream Room is a non-smoking facility. There is absolutely no smoking allowed inside or in front of the venue.

Is security required?

Security is not a necessity for normal gatherings. However, we recommend professional security services for larger parties serving alcohol.

Can I arrange a tour?

A tour of our facility can easily be arranged at your convenience by contacting one of our Event Consultants at 678-719-2944.

Is there a deposit to rent the Dream Room?

Yes. 50% of  your total cost is required to reserve your date. This is a non-refundable deposit payable by cash, check, money order, or credit card.

What is required to reserve my event date?

To reserve your event date the 50% non-refundable booking deposit must be paid.

Are there any other fees?

There is a refundable $300.00 security damage/cleaning deposit (payable by cash or money order only) due on the day of your event.

This deposit is returned back to you after your event, pending the facility is left in good and clean condition and there are no damages.

**Please Note If your event ends after 12am, please expect to receive your deposit after a full and thorough walk thru is completed at 8am the next business day.**

What is your cancellation policy?

Should you decide to cancel your event; the booking deposit is non-refundable. Cancellations must be provided in writing to Dream Room no later than 5 days prior to the event.

What forms of payment are accepted?

Booking Deposits: We accept cash, checks, money orders, and credit cards.

Security Cleaning / Damage Fee: Cash or money order only

There is a 2.5% convenience fee when using debit & credit cards.

Are event planning/decorating services offered?

Glad you asked! In addition to renting the venue, you have the option of selecting one of our all-inclusive packages or you can add a hostess to your rental. We understand that planning even the simplest event can be both, stressful and time consuming. We want our customers to maximize their rental times and enjoy their event without the headaches.  We are here to help!

What if I go over my allotted rental time?

We kindly ask that the hostess of the event be mindful and stay within the time limits of their event. There is a $1 per minute overage charge for any event that go over the allotted time set in the contract.

If you or guest arrive earlier than your contracted time, you will be charged $1.00 per minute.

Can I rent tables and chairs for use outside of The Dream Room?

Absolutely! Tables and Chairs are available for outside rental at separate rates.

*PLEASE NOTE: WE DO NOT ALLOW OUTSIDE FURNITURE TO BE BROUGHT INTO THE DREAM ROOM*

Can I bring my own DJ &/or Cater?

Absolutely!

We have vendors we use to service our packages however, you can use whomever you prefer!

What happens if I can not attend the walk-thru?

You nor your guest will have access into the venue unless an initial walk thru is completed and your security damage/cleaning deposit has been paid.

*THERE ARE NO EXCEPTIONS TO THIS POLICY*

What if on the day of my event, I do not have money to pay the security damage/cleaning deposit?

You nor your guest will be given access into the venue until the security damage/cleaning deposit has be collected.

If you have paid your event in full and the room is completely set-up for your event you still will not be given access until the security damage/cleaning deposit has been paid.

If there is a remaining balance on your event, you will be required to pay it in full on the day of your event whether you paid/pay your security damage cleaning deposit.

**THERE ARE NO EXCEPTIONS TO THIS POLICY**

What if my guest damage something. Will I get my security damage/cleaning deposit back?

You may receive your deposit however, it may not be the entire amount. You are responsible for all those attending your event.

A cost to repair  any damages will be done and submitted to you.  That amount will then be deducted from your security damage/cleaning deposit. 

If the cost to repair exceeds the deposit amount you will be billed for the remainder of the damage cost.