Frequently Asked Questions
How many people does the Dream Room hold?
The Dream Room can accommodate up to 100 people.
Is alcohol allowed?
Alcohol is allowed, but a licensed bartender is recommended for larger events. The Dream Room DOES NOT supply alcohol.
Is parking available?
There is free parking available directly outside the venue.
Is smoking allowed?
Unfortunately, the Dream Room is a non-smoking facility. There is absolutely no smoking allowed inside the venue.
Is security required?
Security is not a necessity for normal gatherings. However, we recommend professional security services for larger parties serving alcohol.
Can I arrange a tour?
A tour of our facility can easily be arranged at your convenience by contacting one of our Event Consultants at 678-719-2944. Please keep in mind that we are usually hosting events on Friday through Sunday.
Is there a deposit to rent the Dream Room?
Yes. 50% of your total cost is required to reserve your date. This is a non-refundable deposit payable by cash, check, money order, or credit card.
What is required to reserve my event date?
To reserve your event date a 50% non-refundable booking deposit must be paid.
Are there any other fees?
There is a refundable $500 for weddings & receptions, $300 for all other events, security damage/cleaning deposit (payable by cash or money order only) due on the day of your event.
This deposit is returned back to you the next business day, pending there are no missing items or damages to property, décor, or equipment. The facility must be left in good and clean condition.
What is your cancellation policy?
Should you decide to cancel your event; the booking deposit is non-refundable. Cancellations must be provided in writing to Dream Room no later than 14 days prior to the event.
What forms of payment are accepted?
Booking Deposits: We accept cash, checks, money orders, and credit cards.
Security Cleaning / Damage Fee: Cash or money only
There is a 2.75% convenience fee when using debit & credit cards.
Does decorations come with the venue rental?
Not necessarily however, we do offer a number of packages that come with décor & decorating services. Be sure to ask an event consultant if your event requires décor and decorating. We are here to help!
What if I go over my allotted rental time?
We kindly ask that the hostess of the event be mindful and stay within the time limits of their event. There is a $1 per minute overage charge for any event that go over the allotted time set in the contract.
If you or guest arrive earlier than your contracted time, you will be charged $1.00 per minute.
Do we have to pay for items we do not need in a package?
Unfortunately, our packages are so reasonably priced that you can always add to a package but you can not take anything away. If this becomes a concern for you, talk to an event consultant about possibly customizing a personal package that will specifically suit your needs.
Can I bring my own DJ, Cater, Decorations, Tables & Chairs?
We have preferred vendors who service our packages however, you can use whomever you prefer for your food and music selection! You can absolutely bring in your own decorations for us to incorporate into your package or you can decorate yourself! Just remember, if you plan to decorate yourself we would first have to approve your supplies. As for tables and chairs…unfortunately no outside furniture is allowed in the venue.
What happens if I can not attend the walk-thru?
You nor your guest will have access into the venue unless an initial walk thru is completed and your security damage/cleaning deposit has been paid.
*THERE ARE NO EXCEPTIONS TO THIS POLICY*
What if on the day of my event, I do not have money to pay the security damage/cleaning deposit?
You nor your guest will be given access into the venue until the security damage/cleaning deposit has be collected.
If you have paid your event in full and the room is completely set-up for your event you will not be given access until the security damage/cleaning deposit has been paid.
**THERE ARE NO EXCEPTIONS TO THIS POLICY**
What if my guest damage something. Will I get my security damage/cleaning deposit back?
You may receive your deposit however, it may not be the entire amount. You are responsible for all those attending your event.
A cost to repair any damages will be performed and submitted to you. That amount will then be deducted from your security damage/cleaning deposit.
If the cost to repair exceeds the deposit amount you will be billed for the remainder of the damage cost.
Do you travel to other venues to decorate?
Absolutely! Please talk to an event coordinator for more information.